Privacy Policy

1. Introduction

Welcome to createmoji.ai, operated by Excel Technology Holdings, LLC dba createmoji.ai ("Company," "we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our emoji creation service.

2. Information We Collect

We collect the following types of information:

• Account Information: When you sign in with Slack, we receive your email address, name, profile picture, and Slack workspace information.
• Images: Images you upload for emoji creation are processed temporarily to generate your custom emojis.
• Usage Data: We collect basic analytics about how you use our service to improve the user experience.

3. How We Use Your Information

We use your information to:

• Provide and maintain our emoji creation service
• Authenticate your account and manage your session
• Process images to generate custom emojis
• Improve our service and develop new features
• Communicate with you about service updates

4. Data Storage and Security

We take reasonable measures to protect your personal information. Images uploaded for processing are used only to generate your emojis and are not stored permanently on our servers. Your account information is stored securely and encrypted.

5. Third-Party Services

We use the following third-party services:

• Slack: For authentication via OAuth
• AI Image Processing: To generate and process your custom emojis
• Analytics: To understand usage patterns and improve our service

Each of these services has their own privacy policies that govern their use of your data.

6. Data Retention

We retain your account information for as long as your account is active. Uploaded images are processed temporarily and not retained after emoji generation is complete. You may request deletion of your account and associated data at any time.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for data processing

8. Cookies

We use essential cookies to maintain your session and authentication state. These cookies are necessary for the service to function properly.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact Excel Technology Holdings, LLC dba createmoji.ai at privacy@excel.holdings